Friday, November 6, 2009

Product Recall ≠ Return: Maclaren Strollers to be recalled 11/10

When you hear the word recall in relation to a product purchased at a store, most people think the item needs to be returned immediately or something catastrophic will happen to them. This is not to say that isn't the case sometimes but more often than not in our industry, it means there is a simple, but important, fix that needs to take place.

Our vendors work very closely with the Consumer Product Safety Commission (CPSC) in ensuring these are announced publicly, managed so all affected products can be fixed and continue to meet compliance standards. I simply bring this up to urge you to read through any announcement thoroughly so if your product is affected it can be fixed as rapidly and efficiently as possible.

We always try to offer the latest information to our fans, followers and customers so they can stay on top of the latest information, issues and trends. That being said, on Tuesday, November 10th, Maclaren USA will be announcing a recall on ALL of their strollers manufactured since 1999. The issue involves the stroller's hinge mechanism, which poses a fingertip laceration and amputation hazard to the child when unfolding/opening the stroller.

Maclaren will be providing, free of charge, to all consumers who own an affected Maclaren single or double stroller a kit to cover the strollers hinge mechanism. The kit consists of two simple easy-to-fit covers that fit over the left and right hand hinges on the sides of the stroller. They will simply zip around the joint on the stroller frame. Retailers will be receiving kits to update existing inventory but most likely will not have extras. The quickest way to obtain the kit will be to order them through Maclaren either from their website or by calling 877-688-2326. Both are currently not functioning but presumably will be on 11/10.

Remember, Maclaren strollers are safe! This is a voluntary recall and does not relate to a defect of their product. It is simply an alert to the owner/operator there is a possible risk of injury when opening/closing their strollers. Until you receive your hinge kit you should use extra care and be sure your children’s hands are clear of all mechanisms when folding and unfolding your stroller.


  1. My car door is on a hinge, the doors in my house can close and I haven't gotten a fix to protect my children's hands! What is this world coming to that we have to provide a fix on things that inherently will hurt if not used properly and under supervision! Personal responsibility is in the hands of legal extortionists!

  2. I was just able to go to the recall page and submit my request for my Techno XT.
    Do you know if this also applies to the Easy Traveller car seat frame stroller?

  3. This is just another simple common sense / bad parent issue. Don't open or close your stroller with your kid in or near it...

  4. i still stand by all three of my maclaren strollers! they are the safest and sturdiest strollers around! don't you make sure your childs hands and feet are inside the car before you slam the door shut? hang up your cell phones, turn off your blackberries, put down your starbucks - simply be aware and cautious parents!

  5. To Ann & both Anonymous, I couldn't agree more. Like driving while texting, eating, talking on phone or god-forbid all 3, you need to use common sense when using your stroller.

    We have been selling strolelrs longer than the recall coves and have never heard of that being an issue. It only takes one to make this an issue. At least awareness will be heightened after this.

  6. Kahla - Yes, it also applies to the Easy Traveller. The affected models include Volo Triumph, Quest Sport, Quest Mod, Techno XT, Techno XLR, Twin Triumph, Twin Techno and Easy Traveller.