Showing posts with label Maclaren. Show all posts
Showing posts with label Maclaren. Show all posts

Friday, November 6, 2009

Product Recall ≠ Return: Maclaren Strollers to be recalled 11/10

When you hear the word recall in relation to a product purchased at a store, most people think the item needs to be returned immediately or something catastrophic will happen to them. This is not to say that isn't the case sometimes but more often than not in our industry, it means there is a simple, but important, fix that needs to take place.

Our vendors work very closely with the Consumer Product Safety Commission (CPSC) in ensuring these are announced publicly, managed so all affected products can be fixed and continue to meet compliance standards. I simply bring this up to urge you to read through any announcement thoroughly so if your product is affected it can be fixed as rapidly and efficiently as possible.

We always try to offer the latest information to our fans, followers and customers so they can stay on top of the latest information, issues and trends. That being said, on Tuesday, November 10th, Maclaren USA will be announcing a recall on ALL of their strollers manufactured since 1999. The issue involves the stroller's hinge mechanism, which poses a fingertip laceration and amputation hazard to the child when unfolding/opening the stroller.

Maclaren will be providing, free of charge, to all consumers who own an affected Maclaren single or double stroller a kit to cover the strollers hinge mechanism. The kit consists of two simple easy-to-fit covers that fit over the left and right hand hinges on the sides of the stroller. They will simply zip around the joint on the stroller frame. Retailers will be receiving kits to update existing inventory but most likely will not have extras. The quickest way to obtain the kit will be to order them through Maclaren either from their website www.maclaren.us/recall or by calling 877-688-2326. Both are currently not functioning but presumably will be on 11/10.

Remember, Maclaren strollers are safe! This is a voluntary recall and does not relate to a defect of their product. It is simply an alert to the owner/operator there is a possible risk of injury when opening/closing their strollers. Until you receive your hinge kit you should use extra care and be sure your children’s hands are clear of all mechanisms when folding and unfolding your stroller.